Privacy Policy

Effective Date: June 16, 2026

Solara Bread (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, store, and protect information when you use the Solara Bread website and Solara Bread app.

When you use the Solara Bread website or Solara Bread app, we may collect:

Information We Collect

  • Name
  • Email address
  • Phone number
  • Authentication information required to access the Solara Bread app.
  • Optional profile photos uploaded by the user
  • Order information and order history

How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Authenticate users and maintain account security
  • Process and manage orders
  • Communicate about orders and pickup arrangements
  • Send order confirmations and reminders
  • Display optional profile photos within the app
  • Provide customer support
  • Improve our services and user experience

We do not sell, rent, or share your personal information for advertising or marketing purposes.

Information Sharing

We only share information when necessary to operate our services, including with trusted service providers such as:

  • Firebase (Google Cloud) for app operation and data storage
  • Brevo for transactional email delivery

These providers are only given access to information necessary to perform their services.

Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to operate the Solara Bread service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Account Information

You may review and update your account information through the Solara Bread app.

You may also delete your Solara Bread account directly within the app.

Deleting your account removes your profile information and authentication credentials. Historical order records may be retained where necessary for operational, legal, accounting, fraud prevention, or dispute resolution purposes.

Cookies and Analytics

The website and app may use cookies and similar technologies necessary for operation, security, authentication, and performance.

Solara Bread does not use third-party advertising trackers.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Solara Bread
Email: info@solarabread.ca
Website: https://www.solarabread.ca